Telehealth POS Codes (02 and 10)
Place of Service 02 (telehealth other than home) and POS 10 (telehealth in patient's home) identify telehealth encounters on professional claims.
1 min read · Last reviewed May 23, 2026
At a glance
- Category
- Telehealth
- Primary sources
- 2
- Workspace handoff
- revenue audit →
Where this comes up
Telehealth coding, place-of-service, modifier (95, GT, GQ, FQ, FR), and post-PHE policy parity all converge here. State licensure rules and DEA controlled-substance prescribing rules add a second compliance layer most billers learn about only after the first denial.
Full definition
What it is in practice
CMS introduced POS 10 in 2022. Use POS 10 when the patient is at home; POS 02 for other patient locations. Payment rates differ between POS values.
How it shows up in your practice
Set EHR encounter templates to default to the right POS based on patient location. Mis-POS is a common revenue-cycle audit finding.
Sources
- CMS — Place of Service Code Sethttps://www.cms.gov/medicare/coding-billing/place-of-service-codes/code-sets
- CMS — Medicare Telehealth Services Listhttps://www.cms.gov/medicare/coverage/telehealth/list-services
Audit telehealth POS in Revenue Audit
Open revenue audit →Related terms
- TelehealthTelehealthDelivery of health care services through audio-video or audio-only technology when the patient is not at the same location as the practitioner.
- BillingPlace of Service (POS) CodeTwo-digit code on a CMS-1500 claim identifying where a service was provided.
- TelehealthModifier 95CPT modifier indicating a synchronous telemedicine service rendered via real-time interactive audio and video.
D3rx is a healthcare-billing and compliance research aid maintained by D3rx Inc. Articles are drafted by an LLM (Anthropic Claude) against primary HHS, OCR, CMS, eCFR, NIST, and state-regulator publications, and reviewed for restraint and source fidelity by the D3rx team.
Reviewer status: a named credentialed reviewer (CHC, CHPC, or healthcare attorney) is being engaged. Until that engagement is finalized, this page does not claim credentialed review.
Related across the archive
- GlossaryModifier 95CPT modifier indicating a synchronous telemedicine service rendered via real-time interactive audio and video.
- GlossaryTelehealthDelivery of health care services through audio-video or audio-only technology when the patient is not at the same location as the practitioner.
- GlossaryPlace of Service (POS) CodeTwo-digit code on a CMS-1500 claim identifying where a service was provided.
- GlossaryAudio-Only TelehealthTelehealth services delivered via telephone or other audio-only technology, without a video component.
- GlossaryDistant SiteUnder Medicare telehealth rules, the location of the practitioner delivering the telehealth service.
- GlossaryModifier 93 (Audio-Only Synchronous Telehealth)CPT modifier indicating a synchronous telemedicine service rendered via audio-only technology.
- GlossaryModifier GQ (Asynchronous Telehealth)HCPCS modifier indicating asynchronous (store-and-forward) telecommunications technology was used for the telehealth service.
- RegulationMLN: Medicare Telehealth ServicesReference to Medicare's telehealth policy: covered services list, originating and distant site rules, technology requirements, and the COVID-era flexibilities and their post-PHE status.
This glossary entry is a research aid for billing and compliance staff. It does not provide legal, medical, or financial advice and does not replace counsel. References cited link to primary sources at HHS, OCR, CMS, eCFR, NIST, and the relevant payer or industry body.