POS 02 vs POS 10 (telehealth)
POS 02 is telehealth provided in a location that is NOT the patient's home. POS 10 is telehealth provided in the patient's home. Reimbursement and policy treatment differ.
Last reviewed May 24, 2026
Side by side
POS 02 (Telehealth other than home)
Telehealth provided to a patient who is in a location other than their home — for example, an originating-site facility, a workplace, or a school.
POS 02- Originally the sole telehealth POS prior to 2022.
- Pays at the facility MPFS rate.
POS 10 (Telehealth in patient's home)
Telehealth provided to a patient whose location is their home.
POS 10- Created January 2022 in response to the COVID-19 public health emergency expansion.
- Currently pays at the non-facility MPFS rate under post-PHE extensions.
When to use POS 02 (Telehealth other than home)
- Patient is at a rural originating-site clinic for the telehealth visit.
- Patient is at their workplace or another non-home location during the visit.
When to use POS 10 (Telehealth in patient's home)
- Patient is at their home during the telehealth visit (the common 2020+ pattern).
Common mistakes
- Using POS 02 for a home telehealth visit — incorrect since 2022 and may underpay.
- Forgetting modifier 95 on the line.
- Assuming telehealth coverage is permanent — confirm the current extension window for Medicare.
Sources
- CMS — Place of Service Codes (telehealth)https://www.cms.gov/medicare/coding-billing/place-of-service-codes
- CMS — Telehealth Serviceshttps://www.cms.gov/medicare/coverage/telehealth
Related
Check current telehealth POS in Ask D3
Open ask d3 →D3rx is a healthcare-billing and compliance research aid maintained by D3rx Inc. Articles are drafted by an LLM (Anthropic Claude) against primary HHS, OCR, CMS, eCFR, NIST, and state-regulator publications, and reviewed for restraint and source fidelity by the D3rx team.
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This comparison is a research aid for billing and compliance staff. It does not provide legal, medical, or financial advice and does not replace counsel. References cited link to primary sources at CMS, HHS, OCR, eCFR, NIST, and the relevant payer or state regulator. Last reviewed May 24, 2026.